Lightyear is The Telecom Operating System: the only digital workflow and system of record platform that unlocks efficiency across the full lifecycle for enterprise telecom services, revolutionizing the telecom experience.

Lightyear’s Procurement platform automates RFP creation, quoting, install management, and more, reducing time spent on procurement materially while network intelligence and pricing data ensures enterprises select the optimal solution at the lowest cost. Lightyear’s Network Inventory Manager creates a digital system of record for enterprise networks, tracking 30+ data points per service (static IPs, contract details, account IDs) and automating lifecycle management workflows such as MACD ticketing and renewal re-shopping. Lightyear’s Expense Management software offers enterprises AI-native automation for all aspects of telecom invoice management and bill payments.

Enterprises who leverage Lightyear across the full telecom lifecycle spend exponentially less time on telecom management while reducing telecom costs significantly.

Any business can use Lightyear, although a majority of our users are IT, telecom, finance, or operations professionals at companies with 10+ locations. Lightyear helps enterprises across a broad array of industry verticals including retail, manufacturing, industrial, logistics, technology, finance, healthcare, professional services, and telecom.

No, Lightyear is not a telecom carrier, ISP, reseller, or aggregator. Lightyear makes software that helps enterprises navigate the ISP service lifecycle digitally. In fact, Lightyear was built upon the belief that the enterprise ISP ecosystem of today is anti-transparency and organized in a way that makes enterprise’s lives difficult.

Lightyear’s Procurement platform is free to use, while Network Inventory Manager and Expense Management subscriptions are priced based on the size of an enterprise’s network. If you’d like a price quote for your organization, schedule time with our sales team.

All Lightyear users receive dedicated account representation from an Enterprise Account Executive, a Quoting Specialist, and an Implementation Specialist. If you purchase a Network Inventory Manager or Expense Management subscription, you’ll also receive dedicated onboarding support. For Enterprises or highly engaged customers we also offer Solutions Engineer resourcing, Customer Success support, and customized support to specific needs.

We support all forms of internet (dedicated / DIA, broadband, LTE / 5G, satellite, wireless, etc.) and WAN (point-to-point, ethernet private line, wavelength, dark fiber, SD-WAN, MPLS, etc.) connectivity as well as voice (analog / POTS, POTS-in-a-box, VoIP, UCaaS, CCaaS, SIP, PRI, etc.) and colocation services.

Yes we do! Our API offers easy integrations between Lightyear and other core enterprise systems such as ServiceNow, NetBox, Splunk, Meraki, and more. See here for API documentation, and schedule time with sales if you’d like to learn more.

Lightyear’s Procurement platform digitizes and automates the telecom RFP process, driven by proprietary network intelligence and pricing intelligence, to get you best-fit providers and optimal rates every time. WIth Lightyear Procurement, RFP creation, quoting, and implementation management are fully digitized and automated.

It depends on what you quote, but domestic, commodity connectivity service RFPs can see quotes back within hours. High-bandwidth, high construction, international, or engineered services quoting may take a few days or longer in certain cases. That said, with Lightyear, you can sit back and relax knowing that we’ll hound vendors on your behalf and notify you as soon as quotes are available.

Lightyear has built the largest proprietary pricing dataset available in enterprise telecom and systematically utilizes this data to ensure that vendor quotes are in line with ideal rates for a given service and region. If pricing returned is poor, Lightyear will proactively negotiate ISP rates down on your behalf.

Yes we can! Lightyear’s Procurement platform offers bulk site procurement capabilities with specialized logic and quote processes to ensure the best bulk purchase benefits. If you’re interested in bulk procurement, reach out to sales today.

We support all forms of internet (dedicated / DIA, broadband, LTE / 5G, satellite, wireless, etc.) and WAN (point-to-point, ethernet private line, wavelength, dark fiber, SD-WAN, MPLS, etc.) connectivity as well as voice (analog / POTS, POTS-in-a-box, VoIP, UCaaS, CCaaS, SIP, PRI, etc.) and colocation services.

When you buy a service through Lightyear, we will often receive a commission (paid by the vendor) on what you purchase. This commission doesn’t increase the price you pay for the service, and it allows us to operate our business while offering you our product for free. It’s similar to the commission an ISP sales rep would get if you were to purchase the same service directly from the ISP.

We will never push you to select one vendor over another because it benefits us; we are incentivized to find you the best vendor and pricing possible so that you are happy with our service. In many cases, we’ve sold services where we’ve received no commission, purely because in these situations the no-commission service was the best outcome for the customer.

Lightyear isn’t actually providing the ISP service, so outages and repair issues should be handled directly with the provider. However, Lightyear will help oversee your install process, escalating potential issues as they arise, and can help you with MACD tickets or other service changes post-install. All of your service details (circuit IDs, static IPs, service contact info) will be stored in our Network Inventory Manager post-install as well so you can more easily deal with issues once they arise.

The carrier will bill you directly for any services purchased, unless you purchase our Expense Management service, in which case Lightyear can bill you for enrolled telecom services and pay carriers on your behalf.

Lightyear’s Network Inventory Manager establishes a digital system of record for your enterprise network that provides you with fingertip access to pertinent network details (account IDs, circuit IDs, static IPs, contracts, etc.), automates lifecycle management workflows like MACD tickets and renewal reshopping, and can integrate with relevant enterprise systems via API. Users of NIM benefit from streamlined network operations and are well-equipped for continuous, systematic cost optimization.

Yes you can! A NIM subscription comes with a specified onboarding period and dedicated implementation manager that will reach out to your carriers proactively to gather and organize your telecom service inventory records regardless of the state of your internal records. Believe us when we say we’ve seen it all when it comes to a lack of internal records!

Yes we will! Service changes processed via Lightyear are automatically updated in the NIM system, and any externally made service changes can be updated on your behalf so long as we are notified.

Lightyear’s Procurement platform is free to use, while Network Inventory Manager and Expense Management subscriptions are priced based on the size of an enterprise’s network. If you’d like a price quote for your organization, schedule time with our sales team.

Lightyear’s Expense Management platform provides AI-native automation for telecom invoice management and payments within its closed lifecycle management platform, offering global invoice receipt and processing, AI-powered invoice data extraction, automated variance analysis, custom report creation, and flexible bill payment options.

Yes we can! Schedule time with our sales team for further detail on how we might handle your particular situation.

Yes! With Expense management, granular service costs, taxes, and provider fees are automatically captured in-platform and checked against any variances you configure (ex: cost vs. contracted or prior month’s costs). Any discrepancies are flagged and raised proactively to your team, with ensuing carrier disputes managed from the platform.

Lightyear’s Procurement platform is free to use, while Network Inventory Manager and Expense Management subscriptions are priced based on the size of an enterprise’s network. If you’d like a price quote for your organization, schedule time with our sales team.